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Account & Data Deletion

You can use either option below to delete your VBLIV account and associated data, or data held by another Rytasoft service.

Option 1 — Delete your Rytasoft account

Signed-in users can permanently delete their Rytasoft Identity account and associated personal data from the identity portal:

Open account deletion settings

You may need to sign in first. A Rytasoft Identity account can be shared by VBLIV and other Rytasoft apps, so deleting it may also remove your access to those apps. See our Identity & Account page for more information.

Option 2 — Request app-specific deletion

To request deletion of your VBLIV account data without using the Identity portal, send a request to [email protected] with:

• Subject line: VBLIV Account Deletion Request
• Your username or the email address associated with your account
• Whether you want to delete only VBLIV data or your complete Rytasoft Identity account

We will verify the request, process it within 30 days, and confirm when deletion is complete.

What is deleted

For a VBLIV deletion request, we delete the VBLIV access records, app-specific identifiers, role and legal-acceptance records associated with your account. If you request complete Rytasoft Identity deletion, we also delete your Identity profile and authentication account.

Data that may remain

Limited security, fraud-prevention, transaction, support, or legal-compliance records may be retained where reasonably necessary or required by law. Access to retained records is restricted, and they are deleted when the applicable retention period ends.

VBLIV wishes, saved sessions, preferences, and downloaded media are stored locally on your device. They are not removed by an online account request; clear VBLIV's app storage or uninstall VBLIV to remove them from the device.